Fan Inbox Manual Intervention

Step 1 — Detect threads that need intervention

• Repeated misunderstanding.
• Fan close to purchase but hesitating.
• Message tone drifting from brand.

Step 2 — Execute one concise correction

1. Send one clear message, not a long rewrite.
2. Re-state value and next action for the fan.
3. Avoid switching style abruptly.

Step 3 — Return thread to normal handling

After correction, monitor next replies and intervene again only if the same risk reappears.

Common mistakes

• Intervening in low-priority threads first.
• Sending long complex texts that delay decisions.
• Breaking persona consistency with abrupt tone changes.
• Treating intervention as permanent mode.