Overview
Broadcast sends one operator-authored message to fans who are currently reachable through the selected Secretary Mode account. Telestars previews the eligible audience, tracks progress, and pauses safely when Telegram rate-limits delivery.
- Choose Active fans, Buyers, or VIP and optionally narrow delivery with saved Lists.
- Preview recipient count and message content before launch.
- Monitor delivered, skipped, paused, and failed states.
Before you start
- Select the Telegram account you intend to manage in the dashboard bot selector.
- Confirm that the fan has sent a new message to the connected Secretary Mode profile.
- Prepare Gallery media for the selected Telegram account before attaching it to a message.
- Every recipient must have an eligible Secretary Mode conversation inside Telegram’s current reply window.
- Every attached asset must be Telegram-ready for the selected bot.
Step by step
- Open Fan Inbox for the exact bot and select Broadcast.
- Choose Active fans, Buyers, or VIP, optionally select one or several Lists, and refresh Reachable now.
- Compose the text and attach any prepared free or paid Gallery media.
- Continue to confirmation and review the audience count, text, and media count.
- Launch once, then monitor delivered, skipped, rate-limited, completed, or failed progress before retrying anything.
How it works
These are the product rules and states that matter for this workflow.
| What to know | Telestars behavior |
|---|---|
| Eligibility window | Broadcast only targets qualifying conversations with recent inbound activity inside the Telegram 24-hour reply window. |
| Audience definitions | Buyers have a recorded purchase; VIP fans have the VIP buyer segment; Active fans includes every currently eligible fan. |
| List targeting | Selected Lists are combined, then intersected with the base audience and the 24-hour Telegram eligibility window. |
| Rate limits | When Telegram temporarily limits sends, the campaign pauses and resumes automatically while AI replies remain prioritized. |
| Retry behavior | After completion, failed recipients can be retried without resending to successful recipients. |
Verify the result
- Confirm the outgoing message appears in both the Fan Inbox and the intended Telegram conversation.
- Check that the sender, media state, price, and purchase status are represented correctly.
- Verify that every manual action stayed inside the selected bot and team-member scope.
Troubleshooting
| If you see this | What to check |
|---|---|
| Reachable now is zero | Confirm fans messaged this Secretary Mode profile during the last 24 hours and match the selected audience. |
| Media readiness blocks launch | Prepare every selected asset for this bot in Gallery, then reopen the broadcast. |
| Progress appears stalled | Do not relaunch repeatedly. Reopen Broadcast for the current campaign and collect the bot, audience, screenshot, error, and approximate time if it does not recover. |
Best practice
Keep the selected bot, fan, and current paid offer visible while replying so manual work never conflicts with the active Telegram conversation state.