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Team Management
Invite operators, assign bot scope, schedule coverage, track shifts, and review workspace changes.
5 guides01Understand roles and permissionsStart hereUse the Owner, Admin, Team Leader, and Chatter roles to control workspace, content, messaging, analytics, and billing access.02Invite members and assign botsSend a role-bounded invitation and prepare the member's bot scope before they join.03Create weekly and overnight shiftsBuild recurring chatter coverage with one or more time slots per day in the workspace timezone.04Clock in, clock out, and correct shift historyRecord actual chatter work, interpret shift classifications, and document manager corrections.05Review team history and the audit logSeparate worked-time reporting from the record of team administration changes.