Overview
Inbox tools reduce repetitive work without hiding the action that will reach the fan. Scripts provide configured steps, quick actions provide reusable text, and message controls handle eligible outgoing Telegram messages or locked offers.
- Insert a prepared Script step into a manual conversation.
- Create and reuse bot-scoped quick actions.
- Delete an eligible outgoing message or resend a locked offer at a new price.
Before you start
- Select the Telegram account you intend to manage in the dashboard bot selector.
- Confirm that the fan has sent a new message to the connected Secretary Mode profile.
- Prepare Gallery media for the selected Telegram account before attaching it to a message.
Step by step
- Open the fan conversation and inspect the active Script and offer state.
- Choose Scripts or Quick actions from the composer and preview the selected content.
- Edit the manual text if appropriate, then send and confirm Telegram delivery.
- Open the menu on an eligible outgoing message when you need to delete it from Telegram.
- For an eligible locked paid offer, load its original assets into the composer, choose the new price, and send a new offer.
How it works
These are the product rules and states that matter for this workflow.
| What to know | Telestars behavior |
|---|---|
| Quick-action scope | Quick actions are shared within the selected bot workspace rather than stored only in one conversation. |
| Telegram deletion | Only eligible outgoing messages can be removed; purchased paid media cannot be deleted. |
| Repricing | Repricing creates a new locked offer from the original assets instead of editing Telegram purchase history. |
| Script context | Using a Script manually does not authorize a different asset, price, or purchase state than the one previewed. |
Verify the result
- Confirm the outgoing message appears in both the Fan Inbox and the intended Telegram conversation.
- Check that the sender, media state, price, and purchase status are represented correctly.
- Verify that every manual action stayed inside the selected bot and team-member scope.
Troubleshooting
| If you see this | What to check |
|---|---|
| A quick action is missing | Confirm the selected bot and reload its quick-action list. |
| Delete is unavailable | The message may be inbound, already deleted, purchased paid media, or missing a usable Secretary Mode delivery reference. |
| The original paid assets cannot be reused | Repair or restore the source assets in Gallery before creating the replacement offer. |
Best practice
Treat every reused item as a draft until you preview it against the current fan and current offer state.