Overview
Welcome DM is a sequence builder for the first eligible Secretary Mode conversation. Its ordered steps can introduce the creator with text, prepared media, voice, and intentional delays.
- Create and reorder Welcome DM steps.
- Use the correct asset type for media and voice steps.
- Preview the fan experience before enabling it.
Before you start
- Choose the Telegram trigger and destination before building message steps.
- Prepare every Gallery asset for the bot that will deliver it.
- Use a test account to validate the complete Telegram path before enabling live traffic.
Step by step
- Open Welcome DM and select the connected Secretary Mode profile.
- Add the first text message and keep it appropriate for a brand-new conversation.
- Add media, voice, or delay steps in the intended delivery order.
- Choose Gallery assets prepared for the same bot and review every caption.
- Preview the sequence, resolve validation issues, save it, and test from a new eligible conversation.
How it works
These are the product rules and states that matter for this workflow.
| What to know | Telestars behavior |
|---|---|
| Trigger | The workflow begins from the first eligible conversation on the selected Secretary Mode profile. |
| Step types | The builder supports text, visual media, voice or audio, and delay steps. |
| Step limit | A Welcome DM sequence supports up to 50 ordered steps. |
| Media ownership | Each selected asset must belong to and be prepared for the delivering bot. |
Verify the result
- Trigger the workflow from Telegram and confirm each configured step arrives once and in order.
- Confirm media, buttons, delays, and paid state match the builder preview.
- Verify that saving, starting, pausing, or disabling the workflow leaves a clear dashboard status.
Troubleshooting
| If you see this | What to check |
|---|---|
| The sequence does not trigger again | Test with a genuinely new eligible conversation; Welcome DM is not a repeatable broadcast. |
| A voice step is invalid | Choose one prepared audio asset rather than a photo, video, or multi-asset selection. |
| Save is blocked | Open the validation list and resolve empty text, missing media, unsupported asset type, or an empty enabled flow. |
Best practice
Keep the first sequence short enough to feel like a welcome. Use later conversation systems for ongoing sales progression.